The Student Association is taking care to listen and respond to all incoming emails with accuracy. We’re sorry where our slow response times impact you. We are committed to answering all the questions we can. Thank you for your patience.
UPDATE ON PROCESSING TIME
We apologize for the delay in releasing funds beyond the initial estimate of 1-3 weeks (May 31, 2023). We are listening with care, while acknowledging that this process has impacted students. It isn’t often that the Student Association has to renege on anticipated timelines. Still, we remain committed to helping you get your funding with the least amount of delay or barriers.
As of June 2, 2023, we have processed Equity & Care Relief Fund payments to student account based on your most recent/accurate entry. Please notify if you have not received funding by Wednesday, June 7, 2023.
RELEASING FUNDS
If you submitted to the link provided (jotform) sent by financept1@sagbc.ca, then your most recent, complete, and accurate information has been received.
Rest assured; it is normal that you didn’t get a confirmation message. We can’t access to individually check—because your submission info is encrypted and managed securely and confidentially. In this scenario, we prioritized your online safety over confirmation.
Thank you for staying communicative. Know that your concerns and insight are important, while helping guide the future of the Equity & Care Relief Fund.