Click here to view our Virtual Health Clinic instructional video.
Common Question
How do I know if need to use the TytoClinic Diagnostics tools for my virtual visit?
During your virtual consult, your clinician will determine if you will need to use the TytoClinic tools to diagnose your condition. If it is required, your clinician will guide you on how to use the tools and the remote medical exam process.
What can the TytoClinic Diagnostic tools check?
The TytoClinic exam kit includes tools for examining the heart, lungs, throat, skin, ears, and body temperature. Tyto can be used for diagnosing acute conditions such as cold, flu, ear infections, bronchitis and sore throats. It can also be used to take high resolution photos of your ear, throat and skin.
Do I need to make an appointment to use the On-campus Virtual Clinic?
No, you do not need to make an appointment. If the light outside of the pod is green, you can use it during the open hours.
Access a Nurse Practitioner anytime using your phone, tablet, or computer.
Students can even access mental health support through the service and be connected to the Cleveland Clinic’s network of mental health specialists, to receive support in a timely manner. You can access this at expresscareonline.ca or download the Express Care Online app.
Common Conditions Treated
- General Illness Other Conditions
- Cold & Flu Anxiety & Depression
- Allergies Urinary Tract Infection
- Cough Vaginal Yeast Infection
- Sinus Infection Rashes & Skin Conditions
- Conjunctivitis Burns & Insect Bites
- Low Back Pain Gout
- Nausea, Vomiting & Diarrhea
For more information on how to use Express Care Online, click here.
FAQs of Express Care Online
Common Question
Who can use Express Care Online?
Express Care® Online is available for George Brown College students who are covered under a domestic or international plan in a post-secondary program. Please find the detailed instructions in our “how to” guides.
What are the hours of the Express Care online?
Express Care® Online is available 7 days a week across Canada. Please note that the hours of operation will vary depending on province and time zone.
What requests can be met on Express Care Online?
Prescriptions (except for narcotic pain medications and benzodiazepines), referrals to specialists, sick notes, and lab work and/or imaging can be fulfilled at the clinical discretion of the provider.
Questions about Cleveland Clinic?
